Support

How can we help?

Questions about your simulator account, plans, or how trades are priced — send us a message and a real member of our team will follow up by email.

Frequently asked
Is profit guaranteed ?

Yes. Golden Step is a is an efficient investment company with the best trading apparstus and trading bots at our disposl that gives over 98% precision on every trade, so there are basically zero losses

Where do prices come from?

Gold prices come from public spot-market data, forex from daily reference rates, and stocks from delayed exchange quotes.

Can I change plans later?

Yes , go to the Plans page any time and request a switch. Our team confirms upgrades manually.

Are there referral bonuses ?

Yes you get a 10% bonus for every investor you refer